By conflating censorship with the responsible maintenance of its platforms, and by providing “rules” that are really just capricious decisions by a small coterie of the rich and powerful, Facebook and others have created a free-for-all with no consistent philosophy.
The Chewbacca mom video is sure fun, and so are New York Times articles, because classy journalism looks good on the platform. But the toxic stew of propaganda and fake news that is allowed to pour into the public river without filters? Also A-O.K., in the clearly underdeveloped mind of Facebook chief executive Mark Zuckerberg, who has been — try as he might with great earnestness — guiding his ship into dangerous waters.
Don’t believe me? Listen to what came out of his mouth during a podcast interview with me less than a year ago, a comment that in hindsight makes his non-action against the Pelosi video look completely inevitable. We had been talking about the vile Alex Jones, whom Mr. Zuckerberg had declined to remove from Facebook despite his having violated many of its policies. (This month Facebook finally did bar him from the platform). For some reason, presumably to make a greater point, he shifted the conversation to the Holocaust. It was a mistake, to say the least.
“I’m Jewish, and there’s a set of people who deny that the Holocaust happened. I find that deeply offensive,” Mr. Zuckerberg said. “But at the end of the day, I don’t believe that our platform should take that down because I think there are things that different people get wrong. I don’t think that they’re intentionally getting it wrong.”
I was shocked, but I wanted to hear more, so I said briefly: “In the case of Holocaust deniers, they might be, but go ahead.”
Did he ever: “It’s hard to impugn intent and to understand the intent. I just think, as abhorrent as some of those examples are, I think the reality is also that I get things wrong when I speak publicly. I’m sure you do. I’m sure a lot of leaders and public figures we respect do too, and I just don’t think that it is the right thing to say, ‘We’re going to take someone off the platform if they get things wrong, even multiple times.’’
Here was the internal dialogue in my head when he uttered this senseless jumble of words: What? What? What? Mr. Zuckerberg’s own pile of dumb mistakes were the same thing as anti-Semitic lies? The same as the calculatedly demented rantings of Mr. Jones? The same as the wily manipulations of Russia’s Internet Research Agency?